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Feedback

Your Feedback Matters

At Liberty Care, we value your feedback. Your experiences, suggestions, and concerns help us understand what we're doing well and where we can improve our services.

We Welcome Your Feedback

You can provide feedback about:

  • Your support and services
  • Our support workers and team
  • Communication and service experience
  • Participant needs and preferences
  • Suggestions for improving our services
  • Positive experiences and achievements
  • Concerns or issues you would like us to address

We Listen & Take Action

We take all feedback seriously and aim to respond respectfully and appropriately. Your feedback helps us improve service quality, strengthen participant experiences, and ensure our supports continue to meet individual needs and expectations.

Your Voice Matters

You have the right to provide feedback, raise concerns, or make a complaint without fear of unfair treatment.

Help us improve. Share your experience with Liberty Care.

Call 1300 002 336