Your Rights

You have the right to:

• Be treated with dignity, respect, and fairness.
• Make choices about your supports and services.
• Have your privacy and personal information protected.
• Receive safe, high-quality, and respectful support.
• Be involved in decisions about your care.
• Communicate your preferences, needs, and concerns.
• Access an advocate or support person.
• Provide feedback or make a complaint without fear of unfair treatment.
• Be free from abuse, neglect, violence, discrimination, and exploitation.

Your Safety

Your safety and wellbeing are our priority. We work to provide a safe environment and take concerns about abuse, neglect, incidents, risks, or unsafe practices seriously.

Our team follows appropriate policies, procedures, and safeguarding practices to help protect participants and promote safe service delivery.

Speak Up

If you feel unsafe, have a concern, or are unhappy with your support, we encourage you to speak with our team. You have the right to raise concerns and have them handled respectfully and appropriately.

At Liberty Care, your voice matters, your choices matter, and your safety always matters.